Spin Sahara Privacy Policy

Spin Sahara is operated by Neroblanko Tech N.V., a company registered in Curaçao and holder of B2C online gaming licence OGL/2024/790/0272 issued by the Curaçao Gaming Control Board on 29 July 2024. This page describes the personal data we collect when you use spinsahara.com, the purposes for which we process it, the parties we share it with, how long we keep it, and the rights available to you. We process personal data in accordance with our own data-handling commitments and applicable data protection law; the Terms and Conditions governing the service are subject to the laws of Costa Rica.

What information we collect

We collect the following categories of personal data:

Account registration data: full name, date of birth, residential address, email address, and phone number.
KYC and identity verification documents: government-issued photo ID, proof of address, proof of payment method ownership, and source of funds or wealth evidence, including bank statements and utility bills.
Gameplay and transaction data: deposit and withdrawal records, bet history, session times, and game choices.
Device and network data: IP address, browser type, operating system, and device identifiers.
Cookies and similar technologies used for site functionality and analytics.

Verification documents may be collected in Latin or Cyrillic script. Enhanced checks, including a selfie with an identification document or video verification, may be requested where standard documents cannot be supplied.

How we use your information

We use personal data to operate your account, process deposits and withdrawals, and make gameplay available. We carry out identity verification, age checks, anti-money laundering screening, and transaction monitoring to meet our regulatory obligations under the terms of licence OGL/2024/790/0272. Device and network data is used to detect fraud, duplicate accounts, collusion, and the use of automated devices. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification services and fraud prevention providers engaged to carry out KYC and AML checks. Data may be disclosed to the Curaçao Gaming Control Board or other competent authorities when required by law or by the conditions of our licence. We may also share data with affiliated companies operating under the same Neroblanko Tech N.V. entity, including sister brands on the same platform.

Data retention

We retain account records, transaction data, and KYC documents for a minimum of five years following account closure, in line with anti-money laundering obligations applicable to our licence. Certain records may be kept for longer where required by a regulatory request, an ongoing investigation, or a dispute that has not been resolved at the time of closure.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to our retention obligations.
Restriction: you can ask us to limit processing in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request your data in a structured, machine-readable format where processing is based on consent or contract.

To exercise any of these rights, contact us using the details below. If you are not satisfied with our response, you may raise a complaint with the Curaçao Gaming Control Board or the data protection authority in your country of residence.

Contact us

Privacy queries and data subject requests can be sent to [email protected] . No Data Protection Officer has been designated; all privacy correspondence is handled by the operations team at Neroblanko Tech N.V.