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Spin Sahara Responsible Gambling

Gambling is entertainment. It works best when it stays that way, and this page sets out the specific tools available on your account, the external organisations that offer free support, and how to reach us if you need to make a change. Spin Sahara operates under a B2C licence issued by the Curaçao Gaming Control Board (licence OGL/2024/790/0272, held by Neroblanko Tech N.V.).

Our commitment

Spin Sahara is licensed by the Curaçao Gaming Control Board. Our published policies cover responsible gaming and self-exclusion as standalone documents, and account-level tools are available to every registered player. The United Kingdom is a restricted market for Spin Sahara, so GAMSTOP integration does not apply here. Players in other jurisdictions should check the rules that apply in their own country.

Tools available

Your account includes a dedicated responsible gaming section where you can set and adjust the following controls:

  • Loss limits: set a cap on how much you can lose over a defined period
  • Deposit limits: restrict how much you deposit daily, weekly, or monthly
  • Self-exclusion: request immediate account closure at any time
  • Cooling-off periods: if you are in a cooling-off period at the time of a win, no prize is awarded

Limits are set manually inside your account. One important note: limits do not apply to cryptocurrency deposits, so if you use crypto, plan your own boundaries before depositing. Self-exclusion closes your account immediately on request. There is no waiting period. To request it, contact us at [email protected] or use the responsible gaming settings inside your account.

Signs to watch for

Some patterns can indicate that gambling has shifted from entertainment to a problem. These are factual indicators, not a judgement.

  • Chasing losses by placing further bets to recover money already lost
  • Spending more time or money gambling than you planned
  • Gambling affecting time with family, friends, or work
  • Borrowing money or selling possessions to fund gambling
  • Feeling restless, irritable, or anxious when not gambling
  • Hiding gambling activity from people close to you

If any of these apply, the organisations listed below offer free, confidential support.

Where to get help

Several independent organisations provide free support and advice.

These services are independent of Spin Sahara. They operate their own confidentiality standards and are available around the clock.

Contact us

To request self-exclusion, set account limits, or ask any question about your account, email us at [email protected] . Self-exclusion takes effect immediately on request, with no delay. Our support team is available 24/7 via live chat on the site or by email at [email protected] for general queries.