Spin Sahara Terms and Conditions

These terms and conditions constitute a legally binding agreement between you and Neroblanko Tech N.V., the company that operates Spin Sahara Casino under Curaçao gaming licence OGL/2024/790/0272, issued by the Curaçao Gaming Control Board on 29 July 2024. This agreement governs account registration and use, deposits and withdrawals, bonuses and promotions, responsible gambling tools, and dispute resolution. By accessing or using any part of the service, you accept these terms in full.

About us and licensing

Spin Sahara is operated by Neroblanko Tech N.V., a company registered in Curaçao and listed in the Curaçao Gaming Control Board public online gaming register as the holder of B2C licence OGL/2024/790/0272. The operating entity is also identified in some corporate documents as Neroblanko Tech B.V. Neroblanko Tech N.V. operates additional casino brands on the same platform, including Boomzino and Magnetic Slots. These terms apply solely to Spin Sahara at spinsahara.com and are governed by the laws of Costa Rica; disputes are subject to the exclusive jurisdiction of Costa Rican courts.

Account registration and eligibility

You must be at least 18 years of age to register an account, or the higher minimum age required by your country of residence where applicable law sets a stricter threshold. Residents of the following jurisdictions may not register or play: the United States of America, the United Kingdom, Spain, the Netherlands, Curaçao and the Dutch West Indies, French overseas territories, Israel, Lithuania, Azerbaijan, Armenia, Gibraltar, Jersey, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Uzbekistan, and Ukraine; players from FATF blacklist and greylist jurisdictions are also excluded from real-money play. Only one account per person is permitted; duplicate accounts across the same person, address, household, email address, IP address, phone number, payment instrument, or device are not allowed. You must provide accurate and complete registration information and keep it current. We may request identity verification documents at any stage, including before the first deposit, and no withdrawal is processed until the account is fully verified. We reserve the right to refuse registration, suspend, or permanently close any account that breaches these terms.

Deposits and withdrawals

We accept deposits by Visa, Mastercard, Apple Pay, Google Pay, Revolut, bank transfer, and a range of cryptocurrencies including Bitcoin, Ethereum, Litecoin, Dogecoin, Tether, USD Coin, and Tron. The minimum deposit is €10 for most methods and €20 by Mastercard; cryptocurrency minimums are shown on the deposit page and deposits below the stated minimum cannot be processed. The minimum withdrawal is €50, rising to as much as €120 depending on your country of residence and the payment method selected. Withdrawal requests are processed on our side within 24 to 72 hours, after which the payment provider’s own delivery time applies. Withdrawals are returned to the same method used for the deposit. Deposited funds must be wagered at least three times before a withdrawal can be made, in line with anti-money-laundering requirements. Maximum withdrawal amounts per day, week, and month are set by your loyalty rank and are displayed in the cashier; weekly and monthly limits roll on a 7-day and 30-day cycle rather than resetting on calendar boundaries. We charge no operator fee on deposits or withdrawals; intermediary bank charges on bank transfers are limited to the equivalent of €16, and blockchain network fees apply to cryptocurrency transactions. Accounts with no login activity for 12 consecutive months are subject to a dormancy fee of €10 per month, or the remaining balance if lower.

Bonuses and promotions

Each promotion is subject to its own specific terms, but the following standard rules apply across the platform unless an individual offer states otherwise. Casino bonuses carry a wagering requirement of 40x the bonus amount; sportsbook bonuses carry a wagering requirement of 5x; cashback carries a wagering requirement of 1x. The maximum permitted bet while a casino bonus is active is €5 per round, including doubled bets and purchased bonus rounds. Winnings generated from bonus funds are capped at ten times the bonus amount. Bonus validity is 14 days from receipt, except for Welcome Package bonuses, which must be cleared within 7 days. Game contributions toward wagering are: slots 100%, buy-feature slots 50%, live roulette and blackjack 10%, instant-win games 5%, and table games, scratch cards, and live games 0%. All bonuses are sticky, meaning real-money funds are played first; submitting a withdrawal request before wagering is complete voids the bonus and any associated winnings, while your remaining deposited funds are returned. Only one bonus may be active at a time, and deposit bonuses may not be combined. One bonus per person, address, household, email, IP address, phone number, payment instrument, and device applies. We reserve the right to void bonuses and withhold associated winnings where we identify abuse, including but not limited to duplicate accounts, collusion, chargebacks, or systematic advantage play.

Responsible gambling

You may set deposit limits, loss limits, and time-out periods directly on your account. Self-exclusion requests are processed promptly on receipt and result in immediate account closure with access prevented. Full details of available tools and support resources are set out on our dedicated Responsible Gambling page, accessible from the site footer.

Dispute resolution

Complaints should be submitted in the first instance to our support team via live chat or by email to [email protected] . If support cannot resolve the matter immediately, it is escalated internally to casino management. Where a dispute remains unresolved after escalation, you may refer it to an independent body, a gaming authority, or the Curaçao Gaming Control Board as the licensing regulator. In any dispute concerning the outcome of a game, our server logs and game server records are the final authority. Further detail on the complaints process is set out in our Dispute Resolution policy, available in the site footer.

Changes to terms

We reserve the right to amend these terms at any time. Notice of material changes will be provided by email to the address registered on your account or by a prominent notice on the site, and the updated terms will state the date on which they take effect. Continued use of the service after the effective date constitutes acceptance of the revised terms.